Mission
Create a dependable operating system for product delivery - connecting strategy, planning, delivery and launch.Role Overview
The Product Operations director is in a pivotal role to connect strategy, planning, delivery, launch, and product insight. The role serves as a trusted facilitator across product, engineering, and business partners. It creates a dependable planning and execution cadence, turns delivery, manages cross-team risks and dependencies, and drives improvement in the way teams work, while ensuring value is delivered through the product life-cycle. The successful candidate balances operational rigor, technical fluency, and sound judgment in a complex product environment.Responsibilities
Planning & Release Cadence: Lead quarterly planning and release rhythms across the portfolio, ensuring teams align on priorities, capacity, and decision milestones.
Risk & Dependency Management: Proactively identify, track, and resolve cross-team dependencies, risks, and blockers to ensure on-time delivery.
Cross-Functional Tradeoffs: Partner with Product, Engineering, Architecture, and GTM leaders to evaluate tradeoffs, sequence work, and shape roadmap priorities.
Operating Standards & Tooling: Define team rituals, documentation standards, and automated tooling/reporting to cut manual overhead and establish common practices.
Portfolio Insights & Health: Synthesize customer signals, product metrics, and delivery health data into actionable reporting that drives continuous improvement.
Requirements
Experience: 10+ years in product operations, technical program management, delivery leadership, or related technology roles (Bachelor's degree or equivalent experience preferred).
Delivery Cadence & Agile: Proven experience running planning and release cycles across multiple teams or value streams (e.g., Release Train Engineer), with deep knowledge of Agile lifecycles and launch operations.
Risk & Dependency Management: Demonstrated ability to manage complex dependencies, capacity planning, delivery risks, and cross-functional expectations.
Operational Excellence & Analytics: Strong analytical skills using delivery metrics and dashboards to solve problems, optimize workflows, and improve operating models.
Influence & Communication: Exceptional facilitation and communication skills, with proven ability to influence without authority across product, engineering, and business partners.
Domain & Languages: Passion for data science and analytics tools; fluent in English (German and relevant Agile/PMP certifications are a plus)